Trust & safety
Safety is part of the product, not an afterthought.
Spoil layers verification, moderation, live session tracking, and an in-app SOS into every booking — so a stranger never feels like a stranger.
Verified therapists
When a therapist claims their listing, we review their government ID and TESDA-certified credentials before they can take bookings — and a badge shows you who's verified.
Live session visibility
ETA, arrival, start, and end states create an auditable timeline if support ever needs to step in.
One-tap SOS
An in-session SOS connects you to help fast, with your location and booking details ready to share.
How we protect you
Trust markers you can see, controls you can use
Every safety feature is built to be visible and usable — for clients, therapists, and the operators supporting them.
Verification & badges
When a therapist verifies their ID, TESDA-certified credentials, or business permit, a TESDA certified or Verified Business badge appears on their profile and in search — so you can tell verified therapists apart at a glance.
Moderation & reporting
Photo guidelines, review moderation, and clear reporting tools give everyone a way to flag abusive conduct or misleading profiles.
Disputes handled fairly
Structured dispute workflows and escrow timing make service-quality conflicts easier to resolve, with support on standby 24/7.
Session visibility
You always know who's coming, and when.
From the moment a booking is confirmed, the session moves through clear states — confirmed, en route, arrived, in session, complete. That timeline keeps everyone accountable and gives support a clear record.
- Live ETA and arrival tracking on every confirmed booking
- In-app messaging so details are settled before the door opens
- Session start and end states that timestamp the visit
- One-tap SOS that shares your location and booking instantly
Privacy by design
Your data is handled with care and consent.
Personal details, location, and payment information are protected in line with the Data Privacy Act of 2012 (RA 10173). We collect what a safe booking needs — and nothing we can't justify.
- Compliant with the Data Privacy Act of 2012 (RA 10173)
- Location shared only for the duration of an active booking
- Payment details tokenised and never stored in the clear
- Clear controls to access, correct, or delete your information
Escrow
payments held until your session is complete
24/7
safety and dispute support
1-tap
in-session SOS
Book with confidence, every time.
Find a TESDA-certified therapist in Metro Manila — verified, tracked, and protected from request to receipt.